Service & Support

Just as training is important, providing continuing, timely and accurate service and support for Illinois State University's Financial Information System is critical to its success.

Colleague Assistance Desk 

The Colleague Assistance Desk exists for staff members as an additional source for Colleague help. The Assistance Desk can help you if you have problems with or questions about: vouchers, mnemonics, reports, printing, etc. Comptroller_Colleague@ilstu.edufunctions with the support of several staff from the Comptroller's Business Office.

Specific Accounting Questions

If your question deals specifically with an accounting issue (i.e., What does this object number mean? When do I use this account number on a voucher?, etc.), please email Comptroller@ilstu.edufor direction.

Specific Software-Related Questions

If you have questions related to the Colleague application, contact the Colleague Assistance Desk at Comptroller_Colleague@ilstu.edu. 

Colleague Training Questions

Direct Colleague training questions to Carla Dietsch at (309) 438-5696.